Privacy Policy
This Privacy Policy outlines how your personal information is collected, used, and shared when you visit or make a purchase from https://www.zexishangmao.com/ (the "Site"). By using the Site, you agree to the practices described in this policy. We take your privacy seriously and are committed to protecting your personal data in compliance with applicable data protection laws.
1. Information We Collect
When you visit our Site, we collect certain information automatically from your device and when you make a purchase. The information we collect falls into two main categories: Device Information and Order Information.
Device Information
We automatically collect data about your device when you visit the Site. This includes information such as:
IP Address: The unique address assigned to your device when it connects to the internet.
Browser Type and Version: The type of web browser you are using (e.g., Chrome, Safari, Firefox).
Time Zone: The time zone in which you are browsing.
Cookies: Files stored on your device that allow us to recognize your browser and capture certain information. Cookies may be used to identify you uniquely, for instance, during a session.
Referring/Exit Pages: The web pages you visited before and after visiting our Site.
Page Interaction Data: Information about the pages you view and how you interact with our Site, such as mouse movements, clicks, or scroll activity.
We collect this data using the following technologies:
Cookies: Small data files placed on your device. For more information on cookies and how to disable them, you can visit www.allaboutcookies.org.
Log Files: These track actions occurring on the Site, including IP addresses, browser types, referring/exit pages, and timestamps.
Web Beacons, Tags, and Pixels: Small, invisible files that monitor your browsing activity on the Site and help us collect analytics data.
Order Information
When you make a purchase or attempt to make a purchase through the Site, we collect additional information necessary to process your order, including:
Name: Your full name.
Billing Address: The address associated with your payment method.
Shipping Address: The address where we will send your order.
Payment Information: This includes encrypted credit card details, tokenized payment data, and PayPal email address, where applicable.
Email Address: The email address you provide for order confirmations and communications.
Phone Number: A phone number for communication regarding your order.
Personal Information refers to any information that directly or indirectly identifies you, including both Device Information and Order Information.
2. How We Use Your Personal Information
We use the information we collect for a variety of purposes, primarily related to the operation of our Site and fulfillment of your orders:
Order Fulfillment
Processing Transactions: We use your Order Information to process payments, fulfill orders, and ship products to you.
Customer Service: We may contact you to resolve issues related to your order, handle returns, or answer inquiries.
Communication: We may send order confirmations, shipping updates, and other important information regarding your transactions.
Site Improvement and Analytics
Enhance User Experience: We use Device Information to improve the functionality and performance of the Site, tailoring content based on how you interact with our services.
Analytics: We aggregate information about your browsing activity to assess how customers use the Site. This helps us to improve features and content.
Fraud Prevention: We analyze Device Information (such as your IP address) to detect and prevent fraudulent transactions.
Marketing and Advertising
Promotions and Retargeting: If you have opted into marketing communications, we may use your data to send you promotional offers or advertisements. Additionally, we may use retargeting technologies to display personalized ads to you on other websites or platforms based on your interactions with our Site.
Targeted Advertising: Using cookies and pixels, we may show you ads relevant to your interests based on your previous browsing behavior.
3. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information with trusted third parties for specific purposes:
Service Providers: We may share your data with vendors and service providers who assist in the operation of the Site, such as payment processors, shipping companies, and email service providers.
Legal Requirements: We may disclose your information if required to do so by law or in response to legal requests from authorities (e.g., subpoenas, court orders).
4. Do Not Track (DNT) Policy
Please note that our Site does not currently respond to "Do Not Track" signals sent by browsers. You can configure your browser to block or delete cookies, but this may impact your ability to use certain features of the Site.
5. Your Rights
If you are a resident of the European Economic Area (EEA), you have the following rights regarding your personal data:
Access: You have the right to request access to the personal data we hold about you.
Correction: You can request that we update or correct any inaccurate or incomplete information.
Deletion: You have the right to request the deletion of your personal data under certain circumstances.
Objection: You can object to the processing of your personal data for marketing purposes or on grounds related to your specific situation.
Data Portability: In some cases, you may request a copy of your personal data in a structured, commonly used, and machine-readable format.
To exercise these rights, please contact us using the contact details provided below.
6. Data Retention
We retain your Order Information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including legal, accounting, or reporting obligations. Once your personal data is no longer needed, we will securely delete or anonymize it.
7. International Data Transfers
As we operate globally, your personal information may be transferred to and stored in countries outside the European Economic Area (EEA), such as Canada and the United States. These countries may have different data protection laws than those in your jurisdiction. We will take appropriate measures to ensure your data is handled securely and in compliance with relevant laws.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons. When we make changes, we will update the date at the bottom of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, or if you wish to exercise any of your rights, please contact us at:
Email: Sale@zexishangmao.com
Last Updated: January 3, 2025